TapLocal App℠
Case Type: Towing

A bad day, rescued.
Remembered for it.

Towing reviews are written in the middle of a bad day, and they turn on response time and no surprise fees. TapLocal App℠ sets up a service-area Google profile for your real coverage area, puts an NFC + QR Google review card in the truck and on the receipt, and hands you a report on what customers already say.

No gating. No incentives. No guarantees. Ever.

Exhibit A — the card, on the dash
// Why towing is a special case

Fast, fair, no surprises

Nearly every review is written under stress

Like locksmiths, towing customers write about the worst part of their day, and response time leads.

Surprise fees drive complaints

An unexpected charge is one of the most common reasons for a bad towing review. Clear pricing up front prevents it.

The driver is the business

Customers judge the whole company by the one driver who showed up. Reviews often name them.

Hidden address, one coverage area

Google chooses how you verify; for a business like this it's usually a short video, not a mailed postcard.

// Process

Four steps, no theatrics

Already have a service-area Google profile claimed? Start at Install.

Set Up

We build your service-area profile, hide your base address, define where you actually work, and walk you through Google's verification (usually a short video).

Install

A branded NFC + QR card on the dash or the passenger visor, handed over with the receipt, or printed on it. Tap or scan, straight to your Google review page.

Collect

Customers leave reviews the normal way, at their own pace — one tap and two clicks. No scripted asks, and no discounts, freebies or rewards for reviews — of any rating.

Learn

You get a TapLocal Intelligence Report™, built only from your own public reviews — what's working, what to fix first.

// What's in the file

Built from your own reviews only

No pricing, no upsell, no affiliation with Google — the report is analysis, nothing else. See the full layout →

// Towing questions

Towing Companies: questions, answered plainly

Does this work for roadside calls, not just tows?
Yes. Jump starts, lockouts and tire changes are quick wins customers remember. Hand the card over before you drive off.
We get a lot of calls through motor clubs. Can those customers review us?
Yes. Customers can review your business on Google no matter how the call came in. The card goes to everyone the same way.
How is my coverage area defined?
You tell us the cities, counties or ZIP codes you actually serve, and we set your Google service area to match, not a single pin on a map.
How does verification work for a towing company?
If customers don't come to your yard, you're a service-area business and your base address stays hidden. Google chooses how you verify; for a business like yours it's usually a short video.
Can the report show which driver gets praised?
If reviews name a driver, yes. The report surfaces that pattern instead of leaving it anecdotal.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.
// Get started

Request your free report

Tell us about your business. No pricing, no commitment — just the report. The report is how we introduce ourselves. If you want the card and setup after reading it, we're here.