Does this work for roadside calls, not just tows?
Yes. Jump starts, lockouts and tire changes are quick wins customers remember. Hand the card over before you drive off.
We get a lot of calls through motor clubs. Can those customers review us?
Yes. Customers can review your business on Google no matter how the call came in. The card goes to everyone the same way.
How is my coverage area defined?
You tell us the cities, counties or ZIP codes you actually serve, and we set your Google service area to match, not a single pin on a map.
How does verification work for a towing company?
If customers don't come to your yard, you're a service-area business and your base address stays hidden. Google chooses how you verify; for a business like yours it's usually a short video.
Can the report show which driver gets praised?
If reviews name a driver, yes. The report surfaces that pattern instead of leaving it anecdotal.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.