TapLocal App℠
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Case Type: Physical Therapy

Back on their feet.
And on the record.

Physical therapy reviews tell a recovery story over weeks of visits, and patients often name the therapist who got them there. TapLocal App℠ sets up or cleans up your clinic's Google profile (or a therapist's own listing), places an NFC + QR Google review card at the front desk, and hands you a report on what patients already say.

No gating. No incentives. No guarantees. Ever.

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Exhibit A — the card, at the front desk
// Why physical therapy is a special case

A recovery, told in their words

Reviews describe a whole course of care

Patients write about the weeks of visits and how their recovery went, not one appointment.

Therapists get named

Patients often thank the therapist who worked with them. Your report shows which names come up.

Privacy matters in your replies

Replies shouldn't confirm someone is a patient or mention an injury or treatment. Member reports include reply drafts written that way.

Clinic or therapist listing

A clinic verifies like any storefront; a therapist booked by name can also have their own listing. Google chooses how you verify, and a shared office can take extra steps.

// Process

Four steps, no theatrics

Already have your own Google Business Profile claimed? Start at Install.

Set Up

We build or clean up the right profile, the practice's or your own practitioner listing, and walk you through Google's verification. A shared address can take extra steps.

Install

A branded NFC + QR card at the front desk and checkout, a small sign in the gym area, or printed on appointment cards. Tap or scan, straight to your Google review page.

Collect

Customers leave reviews the normal way, at their own pace — one tap and two clicks. No scripted asks, and no discounts, freebies or rewards for reviews — of any rating.

Learn

You get a TapLocal Intelligence Report™, built only from your own public reviews — what's working, what to fix first.

// What's in the file

Built from your own reviews only

No pricing, no upsell, no affiliation with Google — the report is analysis, nothing else. See the full layout →

// Physical Therapy questions

Physical Therapists: questions, answered plainly

When should patients get the card?
The same way for every patient, at the front desk. Many patients review near the end of their care, when they can describe their recovery; the card makes it easy whenever they're ready.
How do we reply to reviews without breaking patient privacy?
Keep replies general: thank the reviewer, don't confirm they're a patient, and never mention injuries or treatment. Member reports include reply drafts written that way.
Can each therapist have their own listing?
In many cases Google allows individual practitioners their own profile alongside the clinic's. We look at how your clinic works and recommend the right setup.
How does verification work for a physical therapy clinic?
Like any storefront: Google chooses the method, often a short video or a mailed postcard to your clinic address. Separate therapist listings at a shared office can take extra steps.
Can we offer a free session for a review?
No. Google prohibits offering anything in exchange for reviews, and we never set that up. Every patient gets the same simple invitation.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.
// Get started

Request your free report

Tell us about your business. No pricing, no commitment — just the report. The report is how we introduce ourselves. If you want the card and setup after reading it, we're here.

By submitting, you agree to be contacted about your request, authorize us to prepare your TapLocal Intelligence Report™ from your business's publicly available reviews, and acknowledge the report is provided free, with no cost or obligation. See our Terms and Privacy Policy.