Can we ask customers to add photos to their review?
You can mention that photos are welcome, as long as you say it to everyone and don't ask for a positive review. Many detailing customers add photos on their own.
We have maintenance-plan customers. When should they get the card?
After a first full detail is a natural moment. Regular customers can review whenever they choose; the card stays in the car.
How is my coverage area defined?
You tell us the cities, counties or ZIP codes you actually serve, and we set your Google service area to match, not a single pin on a map.
How does verification work for a mobile detailer?
As a service-area business, your base address stays hidden. Google chooses how you verify; for a business like yours it's usually a short video of your rig and equipment.
Do ceramic coating and paint correction jobs review differently?
Often, yes. Bigger jobs tend to get longer, more detailed reviews. Your report shows which services customers talk about most.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.