We park at the same spot most days. Does that change the setup?
It can. A truck that serves from one regular spot may be set up differently from one that roams. We look at how you actually operate and recommend the right setup.
Most of our business is private parties and events. Who reviews?
Often the host who booked you, plus guests who enjoyed it. A card handed to the host and one on the window cover both.
We're seasonal. Do reviews still help in the off months?
Yes. People searching in spring see the reviews from last season, so reviews you earn now keep working while you're closed.
How does verification work for an ice cream or coffee truck?
Google chooses how you verify; for a mobile business it's usually a short video showing the truck, its equipment and the business name. Your base address stays hidden.
Will the report show which items people mention?
Yes. If reviews keep mentioning certain flavors, drinks or the friendly person at the window, the report shows those patterns.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.