When should clients get the card: at the inspection or after the report?
Either works. Many inspectors hand it over at the walkthrough and include it with the report, so clients can review once they've read it.
Most of our work comes from agent referrals. Do client reviews still matter?
Yes. Buyers and agents both look you up, and a steady record of honest reviews supports the referrals you already get.
What if our findings ended the deal?
Give the card to every client the same way. Buyers often appreciate the inspector who caught a problem before closing, and your report shows how they talk about it.
How is my coverage area defined?
You tell us the cities, counties or ZIP codes you actually serve, and we set your Google service area to match, not a single pin on a map.
How does verification work for a home inspector?
As a service-area business, your base address stays hidden. Google chooses how you verify; for a business like yours it's usually a short video.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.