When is the right moment on a long project?
The final walkthrough, when the client sees the finished work and gets the paperwork. That's the natural moment for every client.
Our subcontractors do much of the work. Can clients review them?
Clients review your business, and they can mention anyone they like. Your report shows which parts of the work they talk about.
How is my coverage area defined?
You tell us the cities, counties or ZIP codes you actually serve, and we set your Google service area to match, not a single pin on a map.
How does verification work for a contractor?
If clients don't come to an office, you're a service-area business and your base address stays hidden. Google chooses how you verify; for a business like yours it's usually a short video.
Should we post project photos?
Yes. Photos of finished work on your profile help people picture your work, and clients often add their own to a review.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.