Where should the card go in a coffee shop?
Where people wait: the pickup counter is usually best, plus tables if you have seating. Customers tap while their drink is being made.
Can reviews mention our baristas?
Customers can mention whoever they like. If baristas' names come up, your report shows the pattern. You can't ask customers to name anyone.
Will the report show if our morning rush is a problem?
If reviews mention wait times or the line, yes. The report surfaces complaints as plainly as praise.
How does verification work for a coffee shop?
Standard storefront verification: Google confirms your real address, usually with a short video or a mailed postcard.
We have two locations. Does each need its own card?
Yes. Each location has its own Google profile, so each gets its own card and report.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.