Should we give the card to every client or only new ones?
Everyone, the same way. Long-time recurring clients often write the most detailed reviews, because they can speak to consistency over months.
We work in teams. Can reviews name the cleaners?
Clients can mention whoever they like. If reviews name specific team members, your report shows that pattern. You can't ask clients to name anyone, though.
How is my coverage area defined?
You tell us the cities, counties or ZIP codes you actually serve, and we set your Google service area to match, not a single pin on a map.
How does verification work for a cleaning business?
As a service-area business, your base address stays hidden. Google chooses how you verify; for a business like yours it's usually a short video rather than a mailed postcard.
Do one-time move-out cleans work too?
Yes. Leave the card at the end of the job; a one-time client reviews the same way a recurring one does.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.