When should clients get the card?
With your thank-you note or final invoice after the event. Clients often review once they've seen the photos.
Can venues or vendors we work with review us?
Google reviews are for people who used your service, so it's your clients' reviews that count. Vendors can't be asked to review you as a favor.
How is my coverage area defined?
You tell us the cities, counties or ZIP codes you actually serve, and we set your Google service area to match.
How does verification work for an event planner?
If clients don't come to an office, you're a service-area business and your base address stays hidden. Google chooses how you verify; for a business like yours it's usually a short video.
Do corporate events work the same way?
Yes. Send the card with the final invoice to the person who hired you.
Is there anything we should avoid asking customers?
Yes: never ask for a specific star rating or wording, never offer anything in return for a review, and never ask only the customers you think are happy. The card simply makes it easy for everyone to leave an honest review.